Alfama - Lisbon Lounge Suites is a reputable brand that offers comfortable and stylish accommodations in the heart of Lisbon. With a 3-star hotel rating, Alfama - Lisbon Lounge Suites provides guests with a memorable experience during their stay. Situated in the vibrant Alfama district, guests can easily explore the charming city and its attractions. The hotel features well-appointed lounge suites that are designed to provide utmost relaxation and convenience. Each suite is thoughtfully furnished, creating a warm and inviting ambiance. The brand takes pride in delivering excellent customer service and strives to exceed guests' expectations. Whether guests are traveling for business or leisure, Alfama - Lisbon Lounge Suites offers a cozy retreat for an enjoyable and memorable stay in Lisbon.
Amenities and More
- Amenities
- Free Wi-Fi
- Restaurant
- Pool
- Airport shuttle
- Fitness center
- Kitchens in some rooms
Reviews
I absolutely loved this place and was so lucky to find it last minute.
I stayed in 204 which is an apartment room I think? It has a gorgeous view of the street and large bay windows you can open to let in the fresh air. There is no AC but the windows remedy this issue.
All concierge staff was incredibly kind and helpful and let me stow my bag prior to check in.
The rooms were tidy and well stocked with towels. The bed is 2 doubles pushed together but I’m used to sleeping on a full so I slept on one side anyway.
The sound from the train car didn’t bother me, I travel with ear plugs and a sleep mask.
The neighborhood is very cute, there are 3 restaurants steps away from the location, and a corner store just up the street as well. There is a darling coffee shop immediately next door.
I would 100% stay here again. I left my AirPods behind even and they called to tell me! I’ve never had any hotel do that for me. 10/10 for this place.
Also, per the outlet issue-my room at least had an extension cord and so I just used that and curled my hair in the mirror by the window.
The location is perfect if you want to stay in alfama, the rooms are neat & clean though the beds are a little uncomfortable.
The hotel ambience is quiet dingy & no lift as well.
Tram keeps passing by & some kind of noise in the night from the streets.
Overall it was a decent stay.
Firstly, it’s false advertised as being a 3 stars hotel, as per the establishment’s manager (Alexandra) this is NOT a 3 stars hotel so they don’t have to offer the minimum of service that 3 star hotels have to offer. We paid for a twin room, for 2 nights, at a falsely advertised 3 stars hotel. Silly of me expecting to get a clean room with a functional shower. As per the pictures I took, the walls were mouldy and the room was very damp. The shower drain was clogged so we couldn’t have a proper shower. When I informed the reception, the receptionist, Isabel (the brunette) moved us to an apartment to stay overnight as a temporary solution, and I thank her for that, she is the only reasonable person with a sense of what hospitality industry means. The next morning the other receptionist - Isabella (the blonde) made a big fuss saying that the room is perfectly fine and that the shower has been fixed and that we should immediately move our bags at 8:30 am. She also made it clear that I should be thankful that I got to stay for free in one of the apartments, which wasn’t for free, because I paid for a clean functional room, which I didn’t get to start with. Isabella’s attitude was even worse than the state of the room. She happily ruined our day. It was useless for me to complain about the poor conditions of the room, to her and also her manager (Alexandra) because their attitude was awful, extremely rude. I ended up paying an extra 48 euros for a so called upgrade just because I wanted a clean room without damp and mouldy walls and an apartment was the only room available. We’ve spent 2 nights there, we paid 280 euros, we moved our bags up and down the stairs and kept them in the boiler room (that is where the store your luggage) because we had to move 3 times. They are falsely advertising the rooms and the apartments, and when you want to address the issue, they treat you like you are a freeloader. After reading their bad reviews, I can see that this is common practice for this so called hotel, and absolutely no one takes any actions. It is a rip off and the service they offer is absolutely disgusting! After seeing the mouldy walls, there was no surprise that I had to carry the hair dryer, the iron and the ironing board up and down the stairs, because as the manager says proudly “this is not a 3 stars hotel and we are not responsible to offer you a good service”. I wish I would’ve read the bad reviews before checking in.
Room was clean and comfortable. But the noise! I was on third floor street side. I had to open window to keep room cool which meant that I had the people and the trams in the room with me…or so it seemed. I would stay there again but only if I got a room away from the street.
Great location and the staff are super helpful. The rooms are decent (a little worn down) and the bed is quite firm. The one downside is that the tram runs down the street in front of the hotel and goes by frequently and is quite loud.
Location very hilly but this is the old town Alfama. No hairdryer in the room, got one from the reception but why is there never a mirror near the plug socket. No bath mat and bath slippy, mat is definitively needed. I think this place was overpriced.
Brilliant room, staff were really friendly on check in and location was perfect to explore Lisbon. Not noisy at all but close to everything
Great location, walking distance to many places even though you have to climb up some time but well welcome to Lisbon.
Trams 12 and 28 pass in front of the hotel so good opportunity to take the tram early in the morning.
Location
Hours
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Monday
03:00 PM - 12:00 PM
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Tuesday
03:00 PM - 12:00 PM
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Wednesday
03:00 PM - 12:00 PM
-
Thursday
03:00 PM - 12:00 PM
-
Friday
03:00 PM - 12:00 PM
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Saturday
03:00 PM - 12:00 PM
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Sunday
03:00 PM - 12:00 PM
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